•You have to be at our station at least 20 minutes before your departure time, in order to attend a short stration of the boat driving system and safety features. In case of no-show, your reservation will be canceled and no refund will be given.
•In case you cancel your booking until 3 days before your scheduled trip, we refund the 100% of your deposit.
•if your trip is cancelled due to weather conditions, you can rebook in the next 24 hours for another day and time (depending upon availability).
•In case of a confirmed booking* where the customer doesn’t comply with the guidelines of the General Greek Port Authority Rules, No.38** (as stated in the Official Journal of the Greek Government), the reservation is being cancelled and the deposit is not refunded, If the cancelation takes place more than 3 days from the date of the trip.
•If the customer gives false or missing information or hides part of information towards our company regarding his or hers ability to drive a boat, their ability to swim, or the age of the people on board, then our company has the right to decline the service and the deposit is not being refunded.
•Complying with the guidelines of the General Port Authority Rules, No.38 (from the Official Journal of the Greek Government) the customer doesn’t need a driving license if he or she complies with the General Guidelines stated on it, but our company holds the right under the company’s Rules to rent it only to people who can demonstrate previous boat driving experience and skills, for their safety foremost and also for tge safety of other vehicles at the sea and swimmers around it.
* Confirmed booking refers to a reservation where the potential customer pays an amount as a deposit agreed by both parties.
**No.38 of the General Legislation of the Greek Port Authority, states that the potential.customer that rents a boat should be more than 18 years old, knows how to swim and has no physical dissabilities.